Privacy Policy
Insight

Last Updated: 2023-08-28

General information

This document describes how HELO AB, (“HELO”, “we”, "our" or “us”) collects, uses and processes Personal Data (“Privacy Policy”) when you use Insight (the “App”). Your privacy and security are our top priorities.

1. User Data Collection

• 1.1 Collection of Personal Information: We want to assure you that Insight does not collect any personally identifiable information ("Personal Information") from users. We respect your privacy and do not engage in data collection practices that compromise your sensitive information.
• 1.2 Usage Information: While we do not collect Personal Information, we may gather non-personal usage information such as device type, operating system, and anonymized usage patterns to improve our App's performance and user experience. This information is strictly used for analytical purposes.

2. Account and Password Management

• 2.1 Account Creation: Insight offers users the option to create accounts within the App for enhanced features and personalized experiences. When creating an account, we may collect your email address, and password.
• 2.2 Password Management: We implement strict security measures to protect the account information you provide. Passwords are encrypted and stored securely to prevent unauthorized access. However, it's crucial to choose a strong and unique password to further enhance your account's security.
• 2.3 Password Recovery: In the event that you forget your password, Insight offers a password recovery process. This process involves securely verifying your identity through a series of steps to ensure that only authorized users can regain access to their accounts.

3. Data Sharing and Third Parties

• 3.1 We do not share, sell, or trade any user data, including account information and passwords, with third parties for marketing, advertising, or any other purpose. Your account data is strictly used to provide you with the App's functionality and features.

4. Data Security

• 4.1. We are committed to safeguarding your information. We utilize industry-standard security practices to protect your account and password information from unauthorized access, disclosure, or misuse.

5. User Control

• 5.1. You have full control over your account and password. You can update your account information and password at any time. We recommend that you regularly review and update your password for enhanced security.

6. Children's Privacy

• 6.1. Insight is intended for users of all ages. However, if you are under the age of 17, we encourage you to seek parental or guardian permission before creating an account or using the App.

7. Changes to This Policy

• We reserve the right to update or modify this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to users through the App or other appropriate means.

8. Contact Us

If you have any questions, concerns, or feedback regarding our privacy practices, please contact us at support@helo.se. Your privacy matters to us, and we're here to address any inquiries you may have.

By using Insight, you acknowledge and consent to the practices described in this Privacy Policy. Your trust is important to us, and we are committed to providing you with a secure and enjoyable experience within the App.